SysistEnd-to-end AI for hospitality — restaurants, hotels & spas

Every call answered. Every guest taken care of.

When your team can't reach the phone, Sysist picks up — books the table, handles the request, answers the question, and hands off to staff when needed. Across phone, WhatsApp & in-room tablets, with everything on one live dashboard.

Built for restaurants, hotels, spas & premium hospitality operators.

SYSIST · LIVERoom 412 · Phone

One AI layer for the entire hospitality industry — every call answered, every booking captured, every request handled.

Restaurants & BarsRestaurant GroupsBoutique HotelsSpas & WellnessAparthotelsServiced ApartmentsResorts with Lean TeamsPremium STR Operators
The daily reality

Your phone doesn't stop. Your team can't always answer.

Reservations, menu questions, towels, AC, late checkout, complaints — some need an answer, some a booking, some a manager. Sysist knows the difference instantly.

Most requests are simple. Missing them is expensive.

Do you have a table for 4 tonight?
The AC is not working.
Is the tasting menu gluten-free?
Can we check out late?
Can I get extra towels?
Can I book a couples massage?
Can I speak to a manager?
What time is breakfast?
Sysist AI Layer
Reservations routed
Housekeeping routed
Maintenance routed
Manager routed
A new category

Not another chatbot. An end-to-end AI layer.

Most AI tools answer questions. Sysist answers the phone, books the table, routes the task — and tracks every one.

Basic AI Chatbot
  • ·Answers FAQs
  • ·Works mainly in chat
  • ·Can't take reservations
  • ·No task ownership
  • ·No live operations view
  • ·Hard to measure impact
Sysist
  • Answers, books, routes, and tracks requests
  • Works across phone, WhatsApp & in-room tablets
  • Books tables and appointments over the phone
  • Escalates urgent issues to the right person
  • Gives your team a live command center
  • Measures calls, bookings, tasks & time saved
How it works

From first ring to completed action in seconds.

01

A guest calls or messages

Phone, WhatsApp, or in-room tablet — guests and diners reach you their way.

02

Sysist understands

Detects intent, language, urgency, and sentiment — in natural speech.

03

The right action happens

A table is booked, a task is routed, an answer is given — or a human takes over.

04

Your team sees it live

Every call, booking, task, and risk on one dashboard.

The platform

One AI layer across the entire guest journey.

Sysist Phone

The AI host that answers every call

Answers in natural speech when your team can't — books tables, answers questions, takes requests, and transfers to staff when needed.

Table reservationsGuest questionsRequest routingHuman transfer

Sysist WhatsApp

Before, during & after the visit

Greets guests before arrival, supports the visit, and collects feedback before it becomes a bad review.

Pre-arrival greetingIn-visit supportBooking updatesFeedback collection

Sysist Ops

Live task routing

Every request becomes a tracked task — department, priority, SLA — and guests are told when it's done.

Department routingUrgent issuesSLA timersGuest notified on completion

Sysist Insights

Management visibility

Shows what guests need most — and where service breaks.

Repeated questionsGuest sentimentFeedback risksRevenue opportunities
Industries

One AI. Every kind of hospitality.

The same end-to-end layer — tuned to how each business actually works.

Restaurants & Bars

Your AI hostess picks up when the floor can't.

Answers during rush and after hours — takes bookings straight into your reservation list, answers menu and kashrut questions, and recognizes regulars by their number.

Do you have a table for 13 on Thursday?
Thirteen? Are we celebrating something? 🎉 Let me book that for you.
Booked → occasion noted for the team

Hotels & Resorts

An AI front desk on every room phone.

Guests call from the room and get instant help — requests are routed to housekeeping, maintenance, or the manager, and tracked to completion.

The AC in 212 isn't working and we need towels.
On it — maintenance is notified about the AC and towels are on the way.
2 tasks created → Maintenance + Housekeeping

Spas & Wellness

Every missed call is a missed appointment.

Answers treatment questions, checks openings, and captures appointment requests around the clock — your therapists stay with their clients.

Can I book a couples massage for Friday afternoon?
Lovely — I've got your request for Friday afternoon; the team will confirm the exact hour shortly.
Appointment request captured → staff confirms
Live operations

Your operation, visible in real time.

One live command center — calls, bookings, WhatsApp, open tasks, urgent issues, and risks.

OPERATIONS · LIVE
312
Calls handled
84
WhatsApp conversations
128
Tasks created
67%
Resolved without front desk
24
Urgent escalations
9
Feedback risks
22
Staff hours saved
Live requestsSLA tracked
407Extra towelsHousekeepingAssigned
212AC not workingMaintenanceUrgent
118Late checkoutReceptionApproval needed
509Noise complaintManagerEscalated
304Breakfast hoursAnswered instantly
611Taxi requestConciergeIn progress
Department workload
Housekeeping12 open
Maintenance4 open
Reception7 open
Manager2 escalated
Concierge5 open
Guest risk
212 · High frustration detected
509 · Unresolved complaint
118 · Late checkout approval pending
Most common request
Extra towels
Most common issue
AC
Most repeated question
Checkout time
Revenue opportunity
Late checkout
Before, during & after the visit

Support starts before the guest arrives.

Sysist greets guests before arrival, helps during the stay, and catches problems before they become reviews.

Sysist · Hotel Alba
Welcome to Hotel Alba. Your check-in is today at 15:00. Need arrival details, parking, or anything before you arrive?
Can we check out late tomorrow?
Late checkout may be available until 14:00. I sent a request to reception and will update you shortly.
Before checkout, is there anything we can fix or improve?
The AC was weak last night.
Dashboard update
Late checkout request
Room 118 · Reception
Approval needed
Feedback risk detected
Weak AC reported before checkout
Maintenance / Manager
Priority: High
In-room deviceOptional add-on

Prefer a screen in the room? Add the Sysist tablet.

A physical touchpoint in the room — guests tap or speak. Same AI, same routing, same dashboard.

  • Tap or speak — quick actions for the most common requests
  • Same AI reception, same routing, same live dashboard
  • Fully optional — calls and WhatsApp work without it
Guest using the in-room Sysist tablet on a nightstand
In-room requestRoom 407
Room serviceRouted
Tap · routed to kitchen · SLA 12m
Use cases

Built for the requests hospitality teams handle every day.

Table Reservations

"Do you have a table for 4 tonight?"
"Can I move my booking to 21:00?"
"It's my wife's birthday…"
Booked → occasion noted

Housekeeping

"Can I get extra towels?"
"Can someone clean the room?"
"We need more soap."
Task created → Housekeeping

Maintenance

"The AC is not working."
"There is no hot water."
"The TV is not turning on."
Task created → Maintenance

Reception

"What time is checkout?"
"Can I extend my stay?"
"Can I speak to someone?"
Answered or escalated → Reception

Concierge / Revenue

"Can you book a taxi?"
"What should we do tonight?"
"Can we get late checkout?"
Request created → Concierge / Revenue

Feedback Risk

"The room is not clean."
"This is not what we expected."
"No one helped us."
Risk flagged → Management escalation
The transformation

Before Sysist, requests scatter. After Sysist, every request has a destination.

Before Sysist
  • The phone rings — the team is busy
  • The call goes unanswered
  • The booking goes to a competitor
  • Requests are written down manually
  • Departments get notified late
  • Manager has no live visibility
  • Problems surface in reviews
After Sysist
  • Sysist answers every call, 24/7
  • Bookings are captured on the spot
  • Intent is detected instantly
  • Tasks are routed automatically
  • Urgent issues escalate
  • Your team tracks status live
  • Management sees patterns and risks
Why it matters

Less front-desk noise. Faster service. Better visibility.

Never miss a booking

Every unanswered call is revenue walking away. Sysist picks up.

Faster routing

Every request reaches the right team automatically.

Protect reviews

Negative feedback flagged before the guest walks out.

Capture revenue

Late checkout, upsells, repeat diners — at the right moment.

Understand operations

See top requests, overloaded teams, and where service breaks.

Who it's for

Built for hospitality teams that need faster service without adding more staff.

Restaurants & Bars

Bookings answered during rush and after hours — nothing lost.

Boutique Hotels

Instant guest support, fewer front-desk interruptions.

Spas & Wellness

Appointment requests captured while therapists work.

Aparthotels & Serviced Apartments

One AI layer across every unit and building.

Resorts with Lean Teams

Route requests across departments, keep management informed.

Premium STR Operators

Support guests and protect reviews, end to end.

21-Day Pilot

Launch with a measurable 21-day pilot.

Start with selected rooms or one property. We connect calls, WhatsApp, routing, and the dashboard — then measure the impact.

Pilot includes
  • AI phone answering (Hebrew & English)
  • Table reservations / booking capture
  • WhatsApp guest channel
  • Department routing rules
  • Live operations dashboard
  • Weekly performance report
What we measure
Calls answeredBookings capturedRequests answered automaticallyUrgent escalationsFeedback risks flaggedStaff hours saved
FAQ

Questions hospitality teams usually ask.

No. Sysist answers what doesn't need a human — repetitive questions, routine bookings, routing — and transfers anything sensitive to your staff.

Yes. It books directly, confirms details out loud, notes special occasions for the team, and recognizes returning guests by their phone number.

It says so honestly, and either transfers the call to your staff or takes a message — it never invents information.

Upload a PDF — a menu, info booklet, or policy document — and Sysist extracts the knowledge automatically. You can edit everything afterwards.

Yes. Your number forwards to Sysist when the line is busy or unanswered — or Sysist can answer every call first and transfer to staff when needed.

Yes. Sysist can greet guests before arrival, support the visit, send booking updates, and collect feedback before problems become reviews.

No. You can go live in days with a lightweight setup; bookings appear in your Sysist dashboard instantly. Deeper integrations can be added later.

Hebrew first — natural, warm, and colloquial — plus English, French, and Russian.

The dashboard shows calls answered, bookings captured, tasks routed, urgent escalations, feedback risks, and estimated staff time saved.

Every guest gets instant help. Every team knows what to do next.

Guest calls and messages become bookings and clear actions — faster service, less noise.

Built for hotels, restaurants, spas, and premium hospitality operators.

Run a Pilot